Privacy Policy

Last updated: August 29, 2026

Who we are

This Privacy Policy explains how First Level Kayaking Trip ("we," "us," or "our"), operator of the Deep Mangrove & Canyon Kayak Tour in Ao Nang, Krabi, Thailand, collects, uses, and protects information when you visit firstlevelkayakingtrip.com (the "Site") or use our in-page AI assistant.

Information we collect

Information you provide directly, such as messages sent through our in-page AI assistant or contact inquiries.
Booking details you submit through third-party platforms we use, such as Viator and Tripadvisor, which have their own privacy policies.
Standard technical data collected automatically, including IP address, browser type, device type, pages visited, and referring URLs.
Cookies and similar technologies used for analytics and to remember display preferences such as theme and language.

How we use information

To operate, maintain, and improve the Site and the in-page AI assistant.
To understand how visitors use the Site through aggregated analytics.
To respond to inquiries sent through our contact channels.
To comply with legal obligations.

We do not sell your personal information.

Third-party services

We use third-party tools, including Google Analytics/Tag Manager for site analytics and Viator and Tripadvisor for bookings and reviews. These providers may collect information under their own privacy policies, which we encourage you to review. Bookings made through Viator or Tripadvisor are subject to those platforms' respective privacy and payment terms.

Cookies

The Site uses cookies and local storage to remember preferences such as theme (light/dark) and language selection, and to support analytics. You can control or delete cookies through your browser settings; disabling cookies may affect some Site functionality.

Data retention & security

We retain information only as long as necessary for the purposes described in this policy, or as required by law. We take reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.

Your choices

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last updated" date revised accordingly.

Contact us

If you have questions about this Privacy Policy, please reach out via our in-page AI assistant or through our Viator or Tripadvisor listing.